Sales letters are letters sent to your guests, customers, prospects and leads, promoting your organisation or property. You can generate a report on the number of sales emails that have been sent out so far. This information is vital in making key decisions on follow-up campaigns initiated by sales staff for promoting your organisation/property.
You can view the list of customers who received the email, opened and those that bounced back. The reason for the bounce can also be viewed.
To view this report in PMS go to Reports >> Marketing >> Sales Email in main menu.
- The email lists with mail name, status and sent date are displayed.
- Click on Mail Name.
- The number of emails that are sent, bounced, opened, unsubscribed will be displayed.
Click on the count of any column you wants to check.