- Various kinds of reason can be created under Setup>> E-Connect>> Reason Types.
- Click on Add Reason button. Enter the type of the reason and click on Save Reason button. This gets added to the list.
- Click on View List to view the types of the reasons added.
- Click on the reason type that you want to modify.
- Modify reason type screen appears.
- Make the Required changes and click on the Save Reason button.
- In the Reason Types screen, click on the checkbox next to the type you want to delete.
Click on Delete Reason button.